Collection
Can I choose a collection time for my parcel?
Unfortunately we don't offer this service but you will be given a time window of when the parcel will be picked up. You will receive a free 1 hour Read more...
Can I leave my parcel in a 'safe place' for collection?
Yes, you can choose the 'safe place' option when selecting an option for your collection time. It's free and can be ideal for busy days when Read more...
Can I get a same day collection?
We don't currently offer same day collections, but you can drop your parcel off on the same day at any of our 52 UK depots. Just select the "drop Read more...
Where can you collect my parcel from?
ipostparcels collect and deliver your parcels from a residence or place of work. We do not collect from places such as retail stores. Please note, Read more...
What ID is required when collecting a parcel from us?
When collecting a parcel from one of our UK Mail depots, please ensure that you bring the card posted through your letterbox and both proofs of identity Read more...
Can I have my parcel collected from either my home or office?
Yes. ipostparcels collect and deliver your parcels from any UK address and provide a door to door parcel delivery service, collecting or delivering to a Read more...
What documentation will your collection driver give me?
The collection driver will provide a copy of the booking manifest at the time of collection. Please ensure this is obtained and kept safe, as this is the Read more...